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Frequently Asked Questions

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How many probiotics are in one serving of your kefir or yogurt?

Kefir and yogurt are the result of milk fermented with live and active cultures that contain potent probiotics. We use a blend of eleven live and active cultures, selected for their unique and complementary role for flavor development and synergy, including Bifidobacterium lactis, S. thermophilus, L. casei, L. rhamnosus, L. acidophilus, L. delbrueckii subsp. lactis, L. delbrueckii subsp. bulgaricus, Lactococcus...

What is kefir?

Kefir is drinkable cultured milk, like a thick smoothie. Often referred to as "drinkable yogurt", many people enjoy kefir for its health benefits and flavor: it is an easily digestible source of natural protein, calcium, and beneficial probiotics. Its creamy texture makes it a versatile base for breakfast smoothies, on-the-go meals, or even as a substitute for buttermilk in baking....

Does your lactose-free kefir contain alcohol?

Green Valley Lactose-Free Kefir does not contain alcohol. Alcohol is created through the fermentation of yeast. Traditionally, kefir was made with kefir grains, a blend of yeasts and cultures, which would result in a beverage with low alcohol levels. To this day, in some areas in Europe, this is a common practice. Since we do not want alcohol in our...

Are your lactose-free dairy products kosher?

Our products are Kosher-Certified for year round use, exclusive of Passover, by the Orthodox Rabbinic Certifiers of San Francisco. We are not Chalav Yisroel certified because it requires that a rabbi be present to supervise the milking and transportation of the milk to the creamery, something that is not financially and logistically feasible for us at this time. Please click...

Are your products gluten free?

Our dairy products do not contain gluten. Yogurt, kefir, sour cream and cream cheese are naturally gluten free. At our certified organic creamery, we do not produce products that contain gluten.

Do your products contain casein?

Green Valley's products do contain casein, as casein is a natural protein that is present in cow milk.

Can I freeze your products?

We do not recommend freezing our lactose-free yogurt, kefir, sour cream and cream cheese. However, our lactose-free butter can be frozen for later use.

Do you add pectin to your products?

Our yogurts contain a small amounts of pectin (less than 0.5%) to thicken the yogurt and create the delicate texture. Our pectin is citrus-based, derived from lemon and lime peels. Our kefirs do not contain pectin.

What does the best by date on your packaging mean?

There is a printed “best by” date on every yogurt, kefir, sour cream and cream cheese. We recommend all of our products be consumed on or before the “best by” date to ensure quality and freshness.

Do you have plans for other lactose-free dairy products in the works?

We receive requests and suggestions frequently from our customers for all kinds of lactose-free products, including whipped cream, ice cream, and everything in between. Every time we receive a suggestion, we pass it on to our Research & Development team. We are currently looking into different suggestions as we make plans to expand our overall product line. We appreciate your...

Why can I no longer find your butter at the store?

In October of 2019, after thousands of requests, we re-launched Green Valley Lactose-Free Butter. We are working diligently to get butter back into stores as quickly as possible, but not all stores that previously carried butter have approved it to be brought back to the shelf. Please complete the instructions on this page to help us bring butter to a...

Why can't I find your Greek Yogurt?

As of January 2021, Green Valley has made the difficult decision to suspend production of our Greek Yogurt line. We know that our Greek Yogurt is beloved by many of our customers. Unfortunately, we found that there was not enough demand to continue making this product. We have decided to focus our energy on producing our traditional organic lactose-free yogurt...

I have a nut allergy. Are your products free of peanuts and tree nuts?

None of the products in our Green Valley Lactose Free line contain nuts. Our yogurt, kefir, cream cheese and sour cream are produced at our plant in Sebastopol, California, where we produce almond and cashew-based products for another company. We take allergen controls very seriously at our creamery. We always follow good manufacturing practices to ensure there is no cross...

Why did you start blending your fruit yogurt?

We work continuously to improve our products and provide our customers with the best products we can make. We love the taste of our organic fruit yogurts, and we wanted to create a smoother, creamier texture and overall better product experience. Blending the fruit into our yogurt enabled us to deliver that experience. Aside from blending the fruit into the...

How did you change your 6 oz. vanilla yogurt?

We are constantly working to improve our products. We improved our vanilla yogurt formula by adding real organic vanilla bean to bring you a richer vanilla flavor. We also started blending this product to provide a smoother, creamier texture for a better overall product experience.

Why did you add guar gum to your 6 oz. vanilla yogurt?

Guar gum is all natural and is sourced from guar beans [a drought resistant legume]. It has thickening and stabilizing properties that are useful in food. We added it to our vanilla yogurt to give it a thicker texture.

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