All of the milk and cream we use in our lactose-free products is sourced from family farms or dairy farm cooperatives. Each milk supplier undergoes a rigorous qualification process that is managed by our Quality Assurance team to ensure that the cows are pasture raised, receive a nutritious diet, and are not treated with hormones, such as rBGH, also known as rBST. Our USDA Certified Organic products are made with organic certified milk and cream. Organic certification ensures that farmers meet specific animal welfare and environmental standards, such as only feeding non-GMO feed, never using synthetic fertilizers on their land, not using antibiotics in their animals and ensuring access to pasture for their cows at all times.
The vast majority of our milk comes from Diamond W Ranch, a generations-old, certified organic and Certified Humane dairy located just 10 miles away from our creamery in Sonoma County, Northern California. The Certified Humane certification is awarded by Humane Farm Animal Care (HFAC), an independent nonprofit organization dedicated to improving the lives of farm animals. Their standards for dairy cows include a nutritious diet free of antibiotics or hormones, free access to food and water, and the ability to engage in natural behaviors. Sometimes our milk demand exceeds Diamond W’s supply, in which case we source additional milk and cream from a network of certified organic family farms located in California and Oregon.
The cream we use in our lactose-free butter comes from a cooperative of dairy farmers, all of whom comply with the standards set forth by the independent certifier, Farmers Assuring Responsible Management (FARM). This program includes regulations on animal welfare and sustainable soil management as outlined in FARM’s Animal Care Program and its Environmental Stewardship Program.