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Frequently Asked Questions

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How do you make your products lactose free?

Lactose is a “double-sugar” that requires the digestive enzyme lactase to split it apart into its component parts, glucose and galactose, so that it can be absorbed in our intestin...

How many probiotics are in one serving of your kefir or yogurt?

Kefir and yogurt are the result of milk fermented with live and active cultures that contain potent probiotics. We use a blend of eleven live and active cultures, selected for thei...

Do lactose-free products have a different nutritional value compared to regular dairy products?

Removing lactose from milk by the addition of lactase enzyme does not alter the amount of protein and calcium. Lactose-free dairy foods have the same number of calories, protein, f...

What is kefir?

Kefir is drinkable cultured milk, like a thick smoothie. Often referred to as "drinkable yogurt", many people enjoy kefir for its health benefits and flavor: it is an easily digest...

Does your lactose-free kefir contain alcohol?

Green Valley Creamery lactose-free kefir does not contain alcohol. Alcohol is created through the fermentation of yeast. Traditionally, kefir was made with kefir grains, a blend of...

Are your lactose-free dairy products kosher?

Our products are Kosher-Certified for year round use, exclusive of Passover, by the Orthodox Rabbinic Certifiers of San Francisco. We are not Chalav Yisroel certified because it re...

Are your products gluten free?

Our dairy products do not contain gluten. Yogurt, kefir, sour cream and cream cheese are naturally gluten free. At our certified organic creamery, we do not produce products that contain gluten.

Do your products contain casein?

Green Valley Creamery's products do contain casein, as casein is a natural protein that is present in cow milk.

Can I freeze your products?

We do not recommend freezing our lactose-free yogurt, kefir, sour cream and cream cheese. However, our lactose-free butter can be frozen for later use.

Do you add pectin to your products?

Our yogurts contain a small amounts of pectin (less than 0.5%) to thicken the yogurt and create the delicate texture. Our pectin is citrus-based, derived from lemon and lime peels. Our kefirs do not contain pectin.

What does the best by date on your packaging mean?

There is a printed “best by” date on every yogurt, kefir, sour cream and cream cheese. We recommend all of our products be consumed on or before the “best by” date to ensure quality and freshness.

Do you have plans for other lactose-free dairy products in the works?

We receive requests and suggestions frequently from our customers for all kinds of lactose-free products, including whipped cream, ice cream, and everything in between. Every time...

Where can I buy your products?

Our lactose-free dairy products are sold nationwide in natural, specialty and conventional food stores. Please use our store locator to find a store near you. If you can't find a s...

Do you ship your products directly to customers?

We do not ship directly to consumers. All of our product is distributed to retail stores across the country. Please use our store locator to find a store near you.

Do you ship your products to Canada?

We are not able to export or ship to Canada, due to their strict quotas on dairy products.

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